PM Crash Program for IT Professionals: 
Real-World Undertaking Management Equipment and Methods for IT Initiatives
Sample Chapter from Cisco Press
 
By Rita Mulcahy
Published by Cisco Press 
Series: Networking Technology
Published: Oct 6, 2009 
Copyright 2010 
Pages: 272 
Edition: 1st
 
 (See attached PDF to access the sample chapter) 
 
PM Crash Course™ for IT Experts is full of challenge management equipment that you can apply immediately to your IT projects—to deliver them on time, on budget,
Office 2010 Professional Plus, and with fewer headaches. Authored by world-renowned challenge management trainer Rita Mulcahy,
Microsoft Office Ultimate 2007, this book will help you get your IT projects back on track using proven, real-world undertaking management instruments and tactics. IT pros often face extremely challenging project deployments,
Microsoft Office Home And Student 2010, as well as initiatives that are mission-critical to their organizations. For IT task managers,
Office Pro 2007, a strong understanding of the discipline of task management can be invaluable—both to success with individual projects and to their overall careers. However,
Office 2007 Pro Plus Key, most books and training materials on task management pay little or no attention to the unique challenges IT project managers face.
 
Real-World Issues Covered: 
• Understanding why IT projects fail--—and preventing failure 
• Defining effective IT challenge charters and requirements
• Organizing IT roadmaps into manageable projects
• Capturing, creating, and using historical data 
• Establishing “soft” and “hard” undertaking metrics and milestones 
• Defining undertaking scope, and avoiding scope creep
• Identifying and managing stakeholders and expectations
• Choosing the right PM instruments for your needs—including in-house, hosted, and cloud-based solutions
 
Table of Contents
Chapter 1:  Before You Read This Book: Introduction to the entire world of IT project management
Chapter 2:  How to Use This Book: how to use the case studies to inform your approach
Chapter 3:  Understanding the Project Management Process/ Why IT projects fail 
Chapter 4:  Defining the Project Charter and Requirements 
Chapter 5:  Incrementalization: How to break down the IT Roadmap into Projects 
Chapter 6:  Learning from History: Gaining, Creating and Using Historical Data
Chapter 7:  Identifying and Managing Stakeholders 
Chapter 8:  The Project Scope Statement: Key to IT Challenge Success 
Chapter 9:  Preventing Scope Creep: The Work Breakdown Structure and WBS Dictionary 
Chapter 10: Estimating in the Real-World of Business 
Chapter 11: Real-World Scheduling: or What to do when things go really wrong 
Chapter 12: Communications Management 
Chapter 13: Preventing Problems: Identifying and Managing Risk 
Chapter 14: Saving the IT Challenge that has Failed 
Chapter 5: Measuring Success post Task and Avoiding Career Damaging Errors 
Chapter 16: Conclusions and What to Learn Next
 
Rita Mulcahy, PMP, founder and CEO of RMC Challenge Management, is the most popular task management author in the globe. Since 1991, hundreds of thousands of task managers have utilized her 30+ best-selling books and resources to expand their challenge management knowledge and further their careers.
 
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